Veracious
Know your risks, and what you would actually do
Risk management should help you make decisions, not sit in a folder as a completed form.
Who This Is For
- Providers with no current organisational risk register
- Providers whose risk register has not been reviewed in a long time
- SIL and accommodation providers managing complex participant risk
- Providers preparing for audit
- Providers who have had a near miss and want to act before something worse happens
- Boards and key personnel seeking better risk visibility
What It Addresses
- Risk registers created once and never revisited
- Risk assessments that identify hazards but not controls
- Participant risk assessments not reflected in support plans or handover
- Emergency plans that assume conditions that no longer apply
- No process for reviewing risk after an incident
- Workers who have never seen the emergency plan for the house they work in
- Financial, workforce and governance risks not considered alongside participant risk
Registered providers have specific obligations to notify the NDIS Commission of reportable incidents within set timeframes, and to maintain an incident management system. These requirements are set out in the NDIS rules and Commission guidance and are subject to change — we work from the current published requirements and help you confirm what applies to you.
What May Be Reviewed
- Risk management policy and framework
- Organisational risk register and review cycle
- Participant-level risk assessments and how they flow into practice
- Site and environmental risk assessments
- Emergency and disaster management planning
- Business continuity arrangements
- Workforce and service continuity risks
- Links between incidents, complaints and risk
- Governance oversight of risk
- Worker awareness and training
Potential Deliverables
- A review report with prioritised findings
- Revised or newly developed risk management policy and framework
- A practical organisational risk register, populated with your actual risks
- Participant risk assessment templates suited to your service
- Emergency and disaster planning templates
- A risk review schedule and governance reporting format
- A worker briefing session
What Is Excluded
- We do not provide insurance, financial or legal advice
- We do not conduct clinical or behavioural risk assessments
- We do not provide workplace health and safety certification
- We do not carry out building, fire or structural safety inspections
- We cannot eliminate risk — the aim is informed, managed risk
Levels available
Essential Compliance Health Check
a focused review of core systems, suited to smaller providers or a defined set of areas.
Comprehensive Provider Review
a broader review across governance, operations, workforce and participant documentation.
Next step
If incidents are the area keeping you awake, start here.