Veracious
Walk in knowing what will be asked
Structured preparation for verification, certification and mid-term audits, so your team is ready and your evidence is findable.
Who This Is For
- Providers with an initial audit approaching
- Providers due for a mid-term or renewal audit
- Providers who have recently added registration groups
- Providers required to register under changed requirements
- Providers whose last audit produced findings they want to avoid repeating
- Managers who want to know how their team will handle being interviewed
obligations differ depending on the supports you deliver and the audit pathway that applies to you. From 1 July 2026, providers delivering supported independent living are required to be registered with the NDIS Commission and to meet the supported independent living Practice Standards, with transitional arrangements applying to some existing providers. Requirements continue to change — we work from current Commission material and encourage you to confirm your own position directly with the Commission.
What It Addresses
- Uncertainty about which standards and modules apply to you
- Evidence that exists but cannot be located quickly
- Records that are complete for recent months and thin for earlier ones
- Workers who freeze when asked to explain a process
- Managers unsure what auditors typically look for
- Documents approved but never implemented in practice
- Gaps identified too late to fix properly
What May Be Reviewed
- The scope of standards and modules applicable to your registration or intended registration
- Your self-assessment, where one has been prepared
- Evidence available against each applicable outcome
- Participant files and support documentation
- Worker files and training evidence
- Incident, complaint, risk and continuous improvement records
- Governance records, including meeting minutes and reporting
- Practice as described by managers and frontline workers
- How and where evidence is stored and retrieved
Levels available
Mock Review and Practice Interviews
We can conduct a mock review in the style of an audit — reviewing documentation, requesting evidence and speaking with workers — so your team experiences the process before the real one.
This is a preparation exercise. It is not an audit, produces no formal outcome, and has no standing with the NDIS Commission or any approved quality auditor.
Potential Deliverables
- An audit readiness report with prioritised findings
- An evidence matrix mapping your records against applicable outcomes
- A remediation action plan with realistic timeframes
- Practice interview feedback for managers and workers
- Support preparing evidence folders
- A pre-audit briefing for your team
What Is Excluded
- We are not an approved quality auditor and cannot conduct NDIS audits
- We cannot guarantee an audit outcome or any particular result
- We do not attend your audit as your representative
- We do not prepare or submit registration applications
- We do not liaise with your auditor on your behalf
- We do not provide legal advice
Next step
Audit preparation works best with time. If you have a date, tell us when it is.